Security Operations

Our governance, compliance, and assurance services help organizations align their security operations with international standards, legal requirements, and donor expectations. Through expert-led policy design, SOP development, and internal audits, we ensure your security posture is not only effective—but also accountable, auditable, and future-ready.

Structured Security Governance, Risk Mitigation, and Operational Integrity Programs

What We Provide

• Policy Development: Creation and refinement of organizational security and compliance policies
• SOP Design & Auditing: Standard Operating Procedures tailored to operational realities and compliance requirements
• Compliance Frameworks: Implementation of ISO/BS standards, donor protocols, and international benchmarks
• Security Governance Audits: Comprehensive audits of security posture, response capabilities, and documentation practices
• Advisory & Oversight: Embedded or retainer-based governance consultants for ongoing oversight and support

Core Compliance Frameworks

• ISO 31000 & 18788: International standards for risk management and private security operations
• BS 7858 & BS 8484: British standards for personnel vetting and lone worker protection
• Data Protection & Privacy: Compliance with GDPR-equivalent standards for client and employee data
• Donor & NGO Alignment: Adherence to UN, DFID, and other humanitarian agency compliance requirements
• Internal Governance Models: Structure for accountability, escalation, and incident recording

Governance Implementation Modules

• Risk Policy Drafting: Customized documents for internal use or donor submissions
• Training Integration: Governance briefings and SOP training for frontline and management staff
• Incident Documentation Protocols: Structured reporting, escalation, and documentation models
• Liaison Frameworks: Coordination protocols with LEAs, regulators, donors, or media under duress
• Accountability Loops: Mechanisms for internal whistleblowing, audit trails, and chain-of-command review

Audit & Assurance Services

• Compliance Gap Analysis: Review of existing practices against industry standards
• Operational Risk Audits: In-field assessments and simulation-based readiness testing
• Third-Party Evaluation Support: Assistance with external audits and client-led compliance reviews
• Certification Preparation: Full-cycle support for ISO, donor, or corporate certification processes
• Quality Assurance Programs (QAPs): Internal scorecards, audit logs, and improvement tracking

Legal & Ethical Standards

• Legal Compliance: Enforcement and review of use-of-force policies, duty of care, and jurisdictional laws
• Code of Conduct & Ethics: Confidentiality, non-discrimination, and corruption resistance protocols
• Licensing Adherence: National security services regulations and personnel certification requirements
• Contractual Obligations: SLAs, liability management, and vendor management compliance
• Whistleblower Protection: Internal systems for reporting abuse, misconduct, or violations

Sector-Specific Governance Solutions

• NGOs & Donors: Compliance structures tailored to humanitarian mandates
• Corporate HQs: Policy audits and risk assurance for internal security units
• Educational & Health Institutions: Child protection policies, staff vetting, and visitor control SOPs
• Infrastructure Projects: Site security governance for construction, energy, and logistics clients
• Ride-Hailing & Tech Platforms: Driver/passenger security SOPs, incident response, and brand compliance

Certification & Capacity Building

• Governance Certification Tracks: Internal and external training programs with CPD support
• Compliance Officer Training: Upskilling staff to oversee governance, audit, and reporting duties
• SOP Literacy Programs: Training staff on executing and documenting standard procedures
• Policy Documentation Masterclasses: Writing and updating security manuals, protocols, and toolkits
• International Compliance Readiness: Training aligned with donor, embassy, and ISO requirements

Key Benefits

• Operational alignment with international laws and best practices
• Reduced exposure to legal, reputational, and procedural risks
• Enhanced credibility with donors, clients, and government authorities
• Structured command, accountability, and escalation systems
• A future-ready, audit-friendly organization